Location: Pune
Company: Vohra Auto
Job Overview:
We are looking for an experienced service advisor in the automotive industry, skilled in customer service, diagnosing vehicle issues, and coordinating repairs. Expert at building client trust and ensuring service excellence.
Key Responsibilities:
- Greet customers and assess their vehicle service needs
- Diagnose vehicle issues and provide accurate repair recommendations
- Coordinate with the service team to ensure timely repairs
- Maintain clear communication with clients about repair status and costs
- Build strong relationships with customers to ensure service satisfaction
- Ensure service quality and customer retention
Requirements:
- Proven experience as a Service Advisor, preferably in the automotive industry
- Strong understanding of vehicle diagnostics and repair processes
- Excellent customer service and communication skills
- Ability to work in a fast-paced environment
- Detail-oriented with a commitment to service excellence
Benefits:
- Competitive salary and bonuses based on performance
- Growth and advancement opportunities
- Friendly and collaborative work atmosphere